Solidarity Visa

Working together

With our Andbank solidarity card, 25% of the fees will be donated to the Hospital Sant Joan de Déu.

Advantages of the Solidarity Visa

  • Flexibility. Allows you to pay for your purchases or services in a convenient and secure way.
  • Security. Maximum security against fraudulent use thanks to EMV (chip) technology and methodical control to detect fraudulent operations.
  • Free insurance. Travel accident in public transport with the Solidarity Visa. Check here for the coverage provided.
    Emergency tel: +34 93 463 12 34
  • Optional anti-fraud insurance. You can have an anti-fraud insurance of €18.75 a year, which will cover you for the loss or theft of your card.
  • Discounts at petrol stations in Andorra belonging to the Artal Group, Cepsa and Elf and at affiliated shops.
  • Extensive network of ash dispensers.: 23 cash dispensers in Andorra and over 800,000 worldwide.



  • Payment flexibility. The customer can choose to pay for all his purchases at the end of the month or they can spread out their payments in percentage monthly instalments or fixed amounts.
  • A personal accountant. The most detailed information: monthly, yearly and optionally, fortnightly, per transaction type, sector and country.
  • Contactless payment system that allows you to pay quickly, conveniently, and securely just by bringing your card close to the POS terminal.
  • Visa Secure online shopping. Protect your Visa card with a personal code for your online purchases. The only service that guarantees authentication and identification of card user and participating e-stores.
  • SMS notification service. We will notify you by SMS of the purchases you make with your card each time you make a transaction over € 50. You will receive an SMS on your mobile phone that will notify you of the amount of your purchase and the company or store where it has been made. Check with your manager to obtain the service.
    Cost: € 1.00 per month


Emergency telephone numbers in the event of loss or theft:

+376 739 039
+34 913 62 62 00
+1 800 847 29 11 (EEUU)

* Anti-fraud insurance covers.

  • The anti-fraud insurance covers the loss or theft of the card. This includes purchases made with the card, ATM cash withdrawals, as well as internet or phone transactions.
  • Coverage for claims arising from these cases insures up to the following amounts:
            – Electron card: 1.500€ per claim
            – Classic card: 3.000€ per claim
            – Gold Card: 6.000€ per claim
            – Platinum card: 12.000€ per claim
  • The insurance is limited to 35 transaction.
  • Up to 72 prior to the claim being filed, which must have been filed within the last 45 days.