Platinum Card Advantages

  • A world of privileges at your fingertips. Exclusive offers in constant evolution and personalized information services are attributes that set it apart from any other card.
  • Exclusivity. Card of recognized prestige in any country in the world and with maximum assurance.
  • Credit limit suited to your lifestyle, with a limit based on individual needs.
  • Andbank Platinum cards offer their users Concierge service 24 hours a day, 365 days a year, with the aim of providing beneficiaries with information services worldwide:
    • Information services: information relating to health, leisure, sports, trips and travel, as well as car-related information such as garages, service stations, etc. will be provided.
    • Travel booking services.
    • Restaurant reservation services.
    • Delivery reservation services.
    • Vehicle hire services.
    • Tel. Concierge service: +34 902 646 041 or +34 91 536 82 65.
    • For more information on the Concierge service, please click here.
  • Security. Maximum security against fraudulent use thanks to EMV (chip) technology and methodical control to detect fraudulent operations.
  • Free insurance: Travel Accident and Travel Assistance with the Visa Platinum card. Check here for the coverage provided.
  • Extensive network of cash dispensers: 23 cash dispensers in Andorra and over 800,000 worldwide.

   Emergency tel. +34 93 463 12 34

  • Optional anti-fraud insurance. You can have an anti-fraud insurance of €37.50 a year, which will cover you for the loss or theft of your card. 
  • Discounts at petrol stations in Andorra belonging to the Artal Group, Cepsa and Elf and at affiliated shops.


  • Deferred payments. The customer can choose to pay for all his purchases at the end of the month or they can spread out their payments in percentage monthly instalments or fixed amounts.
  • The most detailed monthly and yearly information by type of transaction, sector and country.
  • Contactless payment system that allows you to pay quickly, conveniently and securely just by bringing your card close to the POS terminal.
  • Visa Secure secure online shopping. Protect your Visa card with a personal code for your online purchases. The only service that guarantees authentication and identification of card user and participating e-stores.
  • SMS notification service We will notify you by SMS of the purchases you make with your card each time you make a transaction over € 50. You will receive an SMS on your mobile phone that will notify you of the amount of your purchase and the company or store where it has been made. Check with your manager to obtain the service.
Cost: € 1.00 per month


Emergency telephone numbers in the event of loss or theft:

+376 739 039
+34 913 62 62 00
+1 800 847 29 11 (EEUU)


*Anti-fraud insurance covers.

– The anti-fraud insurance covers the loss or theft of the card. This includes purchases made with the card, ATM cash withdrawals, as well as internet or phone transactions.

– Coverage for claims arising from these cases insures up to the following amounts:

  • Electron Card: €1,500 per claim
  • Classic Card: €3,000 per claim
  • Gold Card: €6,000 per claim
  • Platinum Card: €12,000 per claim

– Up to 72 prior to the claim being filed, which must have been filed within the last 45 days.
– The insurance is limited to 35 transactions.