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The new version of Andbank’s online banking platform, which forms part of the plan for the entity’s digital transformation, facilitates the operational management of accounts, cards and investments and it is available in four languages.
The application has been restructured in an innovative way with a new design that’s fully adapted to the responsive versions of devices in terms of format, browsing and image.
The entity has also presented the evolution of its Andbank Wealth app, which facilitates the operational management of accounts, cards and investments and allows confidential interaction with a manager via a secure chat.
Escaldes-Engordany, 22 December 2020.
Andbank has launched a new operational version of e-andbank, its online banking platform, which allows users to view the global assets of each of the associated accounts, the positions and investment portfolios, as well as actively manage their accounts and cards and monitor the status of loans. This online banking evolution forms part of the digital transformation plan undertaken by the bank with the aim of making its processes more efficient and offering an increasingly streamlined and accessible service to its customers.
With the launch of this new version of the platform, which is available in four languages, Andbank is seeking to make it easier for its customers to trade in comfort from anywhere and at any time, without having to visit a branch in person. In this regard, the entity believes this trend will continue in the coming years and expects the use of e-andbank to progressively grow.
The new version incorporates new features for the streamlined management of both the accounts and the user’s data. Thus, a new personal area has been created that encompasses both personal and tax data.
With regards to its operational capabilities, one of the main innovations is that it will be possible to perform both national and international transfers. Users will also be able to carry out equity and investment fund transactions and view the status of loans.
Moreover, a new message and correspondence mailbox has been created to inform users of developments, including notifications and corporate news from the entity, information on fiscal changes and alerts about maturity dates and payment deadlines.
Similarly, to complement the new e-andbank, new features have been incorporated into the Andbank Wealth app, through which, in addition to performing movements and transfers between accounts, users can also buy and sell securities and equity ETFs and invest in mutual funds.
In addition, for any operation they require, customers will have the option of interacting with their manager via a chat, exchanging documentation and signing for transactions with full confidentiality and security.
Furthermore, with the intention of giving users the chance to stay abreast of news in the financial field, the new app includes updated information on markets, assets and securities. It also monitors share indices, international stocks, ETFs and currencies. The app also allows users to view the bulletins and transactions that have been carried out (purchases and sales of funds, transfers, etc.).
According to Pedro Cardona, Andbank Group’s Chief Information Officer, “with this new version of e-andbank and the app’s new features we’re aiming to support customers who want to become more digitalised and provide them with a powerful tool enabling them to be autonomous in the management of their accounts and investments while offering the option of being accompanied by their manager throughout as much of the process as they require.”
